MAUD Marketplace Partner – Operational FAQ

Any legally registered business entity may apply to become a MAUD Marketplace Partner. This includes, but is not limited to, automotive manufacturers, dealerships, insurers, service providers, mobility companies, data analytics firms, and research institutions.

Participation is limited to B2B entities. Private individuals are not eligible to act as Marketplace Partners. MAUD reserves the right to approve or reject applications at its sole discretion to maintain platform integrity.

Companies must register via the official MAUD Marketplace Partner portal. During registration, companies are required to provide accurate and complete information about their legal entity, services, and intended use of the platform.

MAUD conducts a verification process to prevent misuse, ensure compliance, and maintain marketplace quality. Approval is communicated via email. Access to platform functionality is granted only after successful verification.

Once approved, Marketplace Partners receive access to the MAUD platform. They may immediately:

• Submit data queries
• Configure target groups
• Receive and respond to user requests
• Initiate campaigns within the permitted framework

Access credentials must be kept secure. The Partner is responsible for all activities conducted under its account.

MAUD provides three categories of data access:

a) Aggregated Data:
Statistical and anonymized insights without reference to identifiable individuals.

b) Segmented Data:
Filtered datasets based on criteria such as vehicle type, demographics, or usage patterns. Data is typically pseudonymized.

c) Personal Data Access:
Only available if the user has explicitly granted consent. Access is limited to defined data fields and purposes.

All access is strictly governed by user consent and MAUD’s data protection framework.

Marketplace Partners are granted a limited, non-exclusive, non-transferable, and non-sublicensable right to use data.

The following restrictions apply:

• No resale or redistribution of data
• No external export of personal data unless explicitly permitted
• No profiling beyond agreed scope
• No unsolicited direct marketing outside MAUD platform
• Use strictly limited to the agreed purpose and timeframe

Violation may result in immediate termination and legal action.

All data remains the property of the user. Marketplace Partners only receive access where explicit, informed, and granular consent has been granted.

Users may revoke consent at any time. In such cases:

• Data access must cease immediately
• Any stored or derived data must be deleted if required

Partners must implement processes to comply with these requirements without delay.

Initial contact with users must occur exclusively through the MAUD internal messaging system.

Direct communication, including email or phone, is only permitted if:

• The user actively engages with a specific offer
• The user voluntarily shares contact details

Unsolicited outreach outside the platform is strictly prohibited.

Query results are made available for a limited period, typically 7 days. After this period:

• Data is automatically deleted
• Access rights expire

Partners are responsible for ensuring compliance with retention limitations and may not store data beyond permitted durations.

Pricing is based on:

• Number of data fields accessed
• Scope of query
• Lead acquisition

Costs are displayed transparently before execution of any query. Payments are processed immediately via approved providers, such as Stripe.

All fees are net of applicable taxes. The Partner is responsible for all tax obligations.

Users are under no obligation to accept offers. Compensation or success-based payments depend on user interaction and acceptance.

If no transaction occurs:

• Fees may be refunded subject to internal validation
• No compensation is due to the user

MAUD ensures fairness through internal verification mechanisms.

Marketplace Partners act as independent data controllers under applicable laws.

They must comply with:

• GDPR principles
• Local data protection laws, including US, UK, and others where applicable

Obligations include:

• Transparency toward users
• Respect for data subject rights
• Immediate action upon consent withdrawal
• Implementation of appropriate security measures

Partners must ensure appropriate technical and organizational measures to protect data.

Confidential information includes:

• User data
• Data structures
• Pricing models

Confidentiality obligations remain in effect for at least 5 years after termination.

MAUD aims for high availability, with a target of 98% annually, but does not guarantee uninterrupted access.

MAUD may:

• Modify platform features
• Improve algorithms
• Adjust marketplace logic

Such changes do not constitute a defect or liability claim.

MAUD is not responsible for:

• Accuracy of user-provided data
• Completeness of datasets
• Business outcomes of Marketplace Partners

Liability is limited to:

• Intentional misconduct
• Gross negligence

Further limitations may apply under applicable law.

The agreement is open-ended and may be terminated:

• By the Partner at any time
• By MAUD with notice or immediately in case of violations

MAUD may suspend accounts in case of:

• Payment default
• Security concerns
• Regulatory issues

Upon termination:

• All user data must be deleted
• Access rights are revoked immediately

Partners must confirm deletion upon request.

For EU-based Partners: German law applies, with Munich jurisdiction.

For non-EU Partners: Florida law, USA, applies.

Mandatory local regulations remain unaffected.